Abacus Solutions is a premier IT solutions, technology and managed services provider based in Atlanta, GA.
At Abacus, we have an embedded culture of achievement and communication to continually exceed customer expectations. Our engineers are among the best in the IT industry with an unparalleled knowledge of hardware and software that is built on our partner certification programs and our in-house training ground of more than 25,000 pieces of IT equipment. This means our engineers don’t train on your job.
Patrick Hiller and Ken Snuggs co-founded Abacus in 2000 with the goal of providing IT products and services from an ethical company that truly represents their clients' best interests. We've cultivated partnerships with dozens of key hardware, software and solutions providers to ensure that our recommendations are always vendor neutral. We also believe in taking care of our own employees with the same level of care and integrity. We hire quality people who share our client focus, and we provide a work environment that makes them want to stay. Our low turnover means our clients develop long-term relationships with their Solution Teams. It’s all part of the Abacus Approach to doing business. Because we get IT.
Success makes everyone look good. Our goal is to make hiring Abacus look like the best business decision you’ve ever made. If there is a block in the road, we’ll find a way around it. Are your people overtaxed? We'll take on more of their responsibilities. Looking to get your folks more hands-on? We'll train them and offer guidance.
The reason we can say failure is not an option is because we don't make vague promises. We tailor everything to your particular IT challenges and we bring in our service engineers early in the process to determine a solution and set realistic timeframes. By the way, our service engineers and warehouse staff are pretty much rock stars. Check out a few of them that really do rock the house here. They have an in-house advantage of our huge inventory of the latest and greatest equipment to take apart, analyze, and configure to each client's specific requirements.
Not everyone at Abacus is an engineer or a rock star, but the rest of us are good at what we do, too. We designed the Abacus culture to encourage frequent communication and company-wide ownership of our customers' satisfaction. We are direct, professional, and easy to work with because we love what we do. We know that we are the best at helping our clients improve their IT functions and their bottom-line.
You want the short version? We get IT. We’ve got your back, your bottom-line, and your best interests covered.
Abacus has one of the largest in-stock supplies of Cisco UCS. View our Cisco UCS page for more information. Browse through our Technology section to see a list of all hardware systems and parts that we can ship to you immediately.
Abacus did an outstanding job for us – great work and very responsive. Thanks once again for the help.
- Rob Frohwein, Kabbage
Abacus took the initiative to learn OUR best practices, not general best practices. They are proactive in helping us see around the corners.
The Abacus team is paying attention to how our business is run. They are paying attention to the infrastructure and the security. I have high standards and I am beyond satisfied with our outsourcing solutions and how Abacus is delivering for us.
- Bill Hackel, Slay Industries
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