Artec EMA Business Applications
Implementing an e-mail archiving solution is often the fastest and most effective way for organizations to lighten
the load of an e-mail system. Chosen wisely, an e-mail archive also helps users work with e-mail messages more efficiently
by accessing a central information repository. Saving on costly IT resources and improving network performance with an
e-mail management solution benefits every employee within an organization. The EMA™ E-Mail Archive Appliance™ by ARTEC
IT Solutions is a closed system for legally compliant archiving of e-mail messages, documents, files, and other
business-relevant information. EMA™ scales well; making it suitable for organizations of all sizes. EMA™ doesn’t
depend on any specific mail server or client and integrates with a variety of storage systems. Technical features,
such as the innovative Four-Eye-Principle authentication system ensure that even the most rigorous privacy and compliance
regulations can be implemented without locking out administrators from keeping the system operational. Optional modules
for archiving printed and scanned documents, files, and voice data make EMA™ the perfect fit for building a central,
future-proof information repository.
EMA for eDiscovery combines the advantages of EMA™'s technology into a powerful, universal search solution for your entire
network/Intranet.
All documents, regardless of source, file type, or storage location, are made available in a central location for
quick access. This increases productivity and makes it easier for employees to access their information.
EMA for eDiscovery makes the cumbersome management of complex folder structures a thing of the past. Proven full-text search
and text recognition inside documents and files allow EMA™ to provide maximum transparency helping you manage your
information.
Main Advantages:
- Search your entire organization (Intranet, database, CMS, etc.)
- All relevant information is easy to find
- Search functionality is easy to use
- Find requested information in seconds
- Supports all common file and document types
- EMA™'s proven security concept helps protect sensitive information
Compliance regulations are one of the main reasons electronic archiving solutions for e-mail messages and documents are
introduced into an organization. CEOs and IT administrators need to know that there is no law or regulation that dictates
every step of the process. Instead, legally compliant archiving is a puzzle consisting of a diverse set of pieces. Only a
comprehensive consideration of the many requirements will allow you to introduce an archive that complies with legal
requirements, while still delivering economic value and organizational benefits. As a closed appliance system, ARTEC
IT Solutions’ EMA™ was engineered to provide a Plug & Play solution for legally compliant archiving. This is ensured
by automatic encryption and digital signing of all e-mail messages and documents during archiving. These two systems
form an important prerequisite that helps you prove that all archived information was retained in its unmodified and
original state. The Four-Eye Principle for authentication and individual permission management, a specialized feature
of the EMA™ E-Mail Archive Appliance™ allows users and administrators to implement organizational policies that help
protect the personal information of your employees.
Highest security and availability of your organization’s data and information is one of the defining characteristics
of EMA™. Using our unique Hot Standby architecture, you can implement an additional level of protection. To provide
access to information, all modern archives require hardware platforms and databases. The software components can quickly
become a limiting factor. Data centers often need to guarantee service response times, and therefore need to consider
appropriate mitigation strategies when planning out the overall system infrastructure.
To comply with service level agreements (SLA), the standard practice is to use complex cluster installations and
shadow databases. However, even these solutions cannot always prevent technical outages. One fact that is often forgotten
is that all modern hardware platforms are comparatively stable, and only malfunction very rarely, if at all. Logical
errors or database malfunctions are a comparatively higher source of failure that can often quickly lead to a partial
or complete outage of the archive. Restoring databases is very time consuming and can often only be done using
extensive manual technical intervention.
More often than not, it is not sufficient to simply restore the last backup. Consider “unfinished transactions”
and “redo logs”, for example. These are just two out of many keywords that will give administrators a chill. The
newly developed and unmatched Hot Standby feature can guarantee that EMA® returns to a productive state just seconds
after a partial or total outage has occurred.
The decisive advantage over conventional cluster-based solutions is that two or more appliances can work completely
isolated from each other. At no point will one appliance have to access the database of another appliance. When the
Hot Standby feature is enabled, all EMA™ appliances work together in what we collectively refer to a “Hot Standby
Group”. Every appliance is connected in a way that ensures that its standby appliance(s) build their own database
and work completely independent of the primary system. This setup guarantees that complete access to all functionality
can be restored in a matter of minutes.
Switching to the standby appliance is done using a few mouse clicks and can be performed in under a minute. The
standby appliance can optionally apply the entire configuration and individual settings without additional administrative
intervention. If an error occurs, all new data that is created while the switch is performed is automatically transferred
from the EMA™ storage cache area to the newly active system. This guarantees a complete and gapless access to all archived
information almost twenty-four hours a day, without any data loss, and without any additional costs.
Our Hot Standby concept allows multiple standby appliances to be deployed locally and globally in different physical
locations. This allows you to design and implement an affordable, yet powerful disaster recovery platform that can grow
with your organization.