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IconiSeries Maintenance Services

Business Need

Abacus Solutions' Maintenance Services reduce total support spending without sacrificing quality or level of support. Abacus offers like or better OEM support for less. We workwith you to develop the maintenance plan that best meets your individual business needs.

Environments

IBM iSeries

Solution Overview

Our in house support and staff separates us from the competition. Our certified engineers have the expertise and willingness to help our clients achieve all of your maintenance goals. Our wholesale business arm has provided our in-house support team a hands-on learning environment, where they are constantly working on both new and used equipment of all makes and models.

Our support team is available 24/7 to support and maintain your hardware:

  • Certified In-House Engineering Team
  • On-Site Parts (Available for Most Products)
  • Service Quality Guarantee
  • 24/7 Phone & Email Availability
  • Abacus Monitoring Software (Available for Most Products)

 

Maintenance Options

   24/7/365 Remote Response <4 HRS  Onsite Response Onsite Maintenance Kit* Hardware Problem Monitoring Tool* Service Quality Guarantee
Abacus Full Service Support (FULL)     <4 Hours Onsite  
 
 
Abacus Self Service Support (SELF)  
 N/A  
 
 
Abacus Next Business Day Support (NBD ON SITE)  
 Next Business Day    
 
Abacus Next Business Day Support (NBD REMOTE)   
 N/A    
 
 Abacus Custom Support (CUSTOM) We can customize a maintenance plan that fits your business needs.

*Available for most products

Contact us today to learn more about how we can save you money on your iSeries maintenance. 

HARDWARE

Trust Abacus Solutions to maximize your IT spend. Our broad selection of hardware covers a wide range of manufacturers representing the marquee names in the IT industry, and is expertly refurbished to function like new.

WHAT THEY SAY

Abacus did an outstanding job for us – great work and very responsive. Thanks once again for the help.

- Rob Frohwein, Kabbage

Abacus took the initiative to learn OUR best practices, not general best practices. They are proactive in helping us see around the corners.


The Abacus team is paying attention to how our business is run. They are paying attention to the infrastructure and the security. I have high standards and I am beyond satisfied with our outsourcing solutions and how Abacus is delivering for us. 

- Bill Hackel, Slay Industries

SERVICES



Abacus service offerings provide the solutions to your business IT infrastructure needs. We have the people, processes, and willingness to exceed expectations; to do it with - and for you - successfully.

ITAD



Making money off decommissioned hardware has never been more simple. Abacus Solutions offers a full service worldwide IT Asset Disposition program that will pay for your unwanted hardware.
Contact us about IT Assessments and Consultations to help your business grow