Our goal is to run the last 10,000 IBM i environments with, and for our customers

When we were concerned about upgrading our ERP server, Abacus created a temporary cloned instance, applied the upgrade there and allowed us to test the functionality of our add-on software products to remove our fears of this situation causing costly production downtime. Their server expertise was spot-on and our Abacus support team was even willing to work with us during off-hours. We could not have asked for a better business partner.

We moved our AS400 back in 2018, and after the move went flawlessly, the first comment I received from the GM at our Distribution Center was, 'And why did we not do this sooner?!' We immediately saw a performance increase in the applications running our DC daily operations (WMS). From an IT operations point of view, having Abacus host my AS400 services has been a game-changer for our IT operations.

When we first began our business about 10 years ago, Abacus was one of the vendors supplying various IT equipment for us, which alone helped us to stay current with the then-latest technology and we greatly benefited from their professional inputs. Since then, because of their extended service capabilities, our business relationship has grown from mere Vendor/Supplier relationship to true Partnership. Today, we consider Abacus as an extension of our IT team.

We have been an Abacus customer for many years during which they’ve performed multiple hardware and operating systems upgrades, repaired applications and provided other maintenance. Their extensive knowledge of new technology as well as the intricacies of our current systems keeps us from having to allocate additional resources. They are dependable, trustworthy and always ready to serve our needs. A true partner to our business!

The decision to move our mission critical compute resources off-premise was not taken lightly. Fortunately, we selected Abacus for IBM i and Windows hosting and support services. Abacus delivered on all of its commitments and truly operates as a partner with an unwavering focus on delivering outstanding services to us.

Abacus was the clear winner when we were searching for an iSeries host. Giving up control of the heart of our operation was daunting at first but Abacus earned our trust with outstanding service and a proactive approach in keeping our technology up to date. Over the years there has never been a decline in service and the names of the people who brought us live are still the people who support us today. We may not be the biggest customer Abacus has but they treat us like we are.

From project management to support, the Abacus team is great to work with. They consistently deliver above and beyond. We vetted several different vendors before we moved to a cloud-based solution and we are glad we chose Abacus. Their exceptional service and responsiveness has reinforced that choice. Abacus really does 'Get It.'

We have been partners with Abacus since 2012, and they have done a fantastic job of managing our hardware and software agreements for our IBM i platforms. We have worked closely with Abacus on multiple IBM i deployments for our company.