AS/400 Backup as a Service

During the kickoff call, we provide a support overview and customize a plan to complete the initial services. Details of the contract are then reviewed and confirmed. Lastly, we’ll review the Abacus Customer Portal so you know where to find support resources and ticketing services.

As contracted, we work with your team to establish and test necessary network connections, as well as recommending and providing needed hardware for a more cost effective, easier to manage, and more resilient environment moving forward.

Typical migrations and implementations are scheduled over a long weekend with the environment offline during the migration. We have AS/400 backup solutions to reduce and/or eliminate environment downtime to the business. Typically, the less downtime, the larger the effort and higher the cost.

Once any new hardware arrives at the appropriate Abacus datacenter, we’ll setup the hardware and establish power, ping, and pipe. The environment is then made available for testing purposes.

Once live testing has been completed and confirmed, the environment is presented to your team for Go Live.

As contracted, we setup your new environment with the appropriate level of operations and network management.

As contracted, we setup your new environment with the appropriate level of backup management and disaster recovery.

We let the environment settle to confirm it is running in the Abacus Cloud as best as possible. The additional management and disaster recovery services are then tested to ensure they are running properly. After initial migration and implementation is complete, we shift to standard support activities and response.

When a go live date is agreed upon and scheduling is finalized, we’ll perform an environment turnkey relocation. Abacus provides a white glove service, owning the relocation from start to finish.